← All work

Corporate experience · Aleph Labs

UOB TMRW

Bringing two banking apps into one.

Corporate experience
Design governance · Product delivery · Experience quality

Different markets. One app.

TMRW by UOB and Mighty were coming together as one regional banking app. Product owners across four countries brought different requirements into the same launch.

Design decisions had to stay consistent as they moved between product, design and engineering teams, then through testing in Singapore and Thailand.

Product work across UOB.

The film brings together UOB product work across retail and business banking.

Make decisions travel with the work.

Give the teams a shared delivery rhythm: coordinated requests, two-week design sprints and a clear path for resolving design issues through testing.

Connect the people making decisions.

Communications and design requests linked 41 product owners across four countries with the experience design team. Two-week sprints gave those requests a shared cadence.

Follow the experience through testing.

Design quality assurance continued through system integration and user acceptance testing. Issues were tracked across delivery streams so the design intent could be carried into the release.

A shared launch, and a way to keep improving.

The work supported the merging of the TMRW by UOB and Mighty design teams, the 2021 UOB TMRW launch and continued experience improvements.

4countries coordinated
2021UOB TMRW launch

Build something
better.

Let's talk ↗