Send a receipt.
Staff begin with a photo in WhatsApp. The workflow fits an existing habit, without introducing another application for every guard.
Built at Chopstick
ChatClaim
From Excel admin to claims in WhatsApp.
The receipt was easy. The admin was not.
SSIS, a security manpower SME, was managing claims in Excel. Its guards already used WhatsApp. ChatClaim connected the way staff sent their receipts with the work finance needed to do next.
Every receipt still needed to be read, checked against policy and organised for approval. Moving the conversation online would only help if the administration behind it moved too.
Improve the work behind the conversation.
Keep WhatsApp as the way in. AI reads and structures the receipt, policy checks flag what needs attention, and a person approves the claim.
Prepare the record.
Receipt details become structured claim data. Time, location, amount and duplicate checks help identify exceptions before review.
Keep the decision human.
The reviewer receives organised information and visible exceptions. Approval stays with the person responsible for the claim.
80 hours back in 30 days.
In one 30-day deployment at SSIS, ChatClaim supported 300 guards and saved 80 hours of administrative work, as reported by the studio. The product remains in early-access beta.
300guards supported
80 hourssaved over 30 days
