/* Service blueprint: one visible journey, from the customer to the connected tools. */
.blueprint-intro{max-width:1000px;margin-bottom:48px}
.blueprint-intro h2{font-size:clamp(52px,6.6vw,96px);line-height:1.02}
.blueprint-intro>p{font-size:clamp(18px,1.65vw,23px);line-height:1.5;color:#68615c;max-width:660px;margin-top:26px}
.blueprint-layout{display:block}
.blueprint-tabs{display:flex;gap:32px;border-bottom:1px solid #dccfc7;margin-bottom:30px}
.blueprint-tabs button{display:flex;gap:12px;align-items:center;min-height:56px;padding:12px 0;color:#8b7a70;font-size:14px;border-bottom:3px solid transparent;margin-bottom:-1px}
.blueprint-tabs button span{color:#61544c;font-size:17px}
.blueprint-tabs button[aria-pressed=true]{border-bottom-color:var(--story-accent)}
.blueprint-tabs button[aria-pressed=true],.blueprint-tabs button[aria-pressed=true] span{color:var(--story-accent)}
.blueprint-explanation{display:grid;grid-template-columns:1fr 1fr;gap:60px;margin:32px 0}
.blueprint-explanation h3{font-family:'DM Sans',sans-serif;font-weight:500;font-size:clamp(25px,2.4vw,34px);line-height:1.2;letter-spacing:-.025em;max-width:540px}
.blueprint-explanation p{font-size:17px;line-height:1.65;color:#68615c;max-width:570px}
.blueprint-screen{background:#fffaf7;border-color:#e7d7ce;box-shadow:none;border-radius:18px;overflow:hidden}
.blueprint-topline{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:25px 30px;border-bottom:1px solid #e7d7ce}
.blueprint-topline strong{font-size:23px;font-weight:500;letter-spacing:-.025em}.blueprint-topline>span{font-size:15px;color:#75685f}
.blueprint-map{display:grid;grid-template-columns:140px repeat(4,minmax(0,1fr))}
.blueprint-labels,.blueprint-column{display:grid;grid-template-rows:70px 112px 170px 155px}
.blueprint-labels>strong{font-size:14px;font-weight:500;padding:24px 17px 24px 24px;border-top:1px solid #e7d7ce;display:flex;align-items:flex-start;color:#6c5a4e}
.blueprint-labels>strong:nth-child(3){border-top:1px dashed #c8aa98}
.blueprint-column{min-width:0;position:relative;border-left:1px solid #e7d7ce;transition:background .35s}
.blueprint-column h4{display:flex;align-items:center;gap:9px;font-family:'DM Sans',sans-serif;font-size:18px;font-weight:500;padding:20px 17px;letter-spacing:-.025em;margin:0}
.blueprint-column h4 span{font-size:13px;color:#90796b;font-weight:400}.blueprint-column h4 b{font-size:21px;font-weight:400;margin-left:auto;color:#b79b8a}
.blueprint-cell{padding:22px 17px;border-top:1px solid #e7d7ce;min-width:0}
.blueprint-cell p{font-size:15px;line-height:1.5;margin:0}
.customer-cell{background:#fffefd}.customer-cell p{font-size:16px;line-height:1.5;font-weight:500}
.team-cell{border-top:1px dashed #c8aa98;background:#f8e5d9;display:flex;flex-direction:column;align-items:flex-start;justify-content:space-between;gap:10px}
.blueprint-status{font-size:13px;line-height:1.35;color:#a83c2a;font-weight:500;display:flex;gap:7px;align-items:baseline}
.blueprint-status:before{content:'↻';font-size:16px}
.tools-cell{background:#fffaf6;color:#6f5e53}
.blueprint-tool{font-size:13px;font-weight:500;color:#786251;display:inline-block}.tools-cell>i{font-size:14px;font-style:normal;margin:0 4px;color:#b7a79b}
.tools-cell p{font-size:14px;margin-top:15px;color:#8c786a}
.blueprint-bottomline{display:flex;align-items:center;justify-content:space-between;gap:25px;padding:25px 30px;border-top:1px solid #e7d7ce}
.blueprint-bottomline p{font-size:17px;line-height:1.5;max-width:560px}.blueprint-bottomline .text-link{font-size:15px;white-space:nowrap}
.blueprint-bottomline .button{padding:13px 20px;font-size:14px;gap:15px;white-space:nowrap}
.blueprint-screen[data-stage="1"] .team-cell,.blueprint-screen[data-stage="2"] .team-cell{background:#f1f0e7}
.blueprint-screen:not([data-stage="0"]) .blueprint-status{color:#5d6b49}
.blueprint-screen:not([data-stage="0"]) .blueprint-status:before{content:'✓'}
.blueprint-screen:not([data-stage="0"]) .tools-cell>i,.blueprint-screen:not([data-stage="0"]) h4 b{color:var(--story-accent)}
.blueprint-screen:not([data-stage="0"]) .blueprint-tool{color:#584735}.blueprint-screen:not([data-stage="0"]) .tools-cell p{color:#6f5e53}
.blueprint-screen[data-stage="2"] .blueprint-column[data-journey="2"]{background:#f8d3c2;box-shadow:inset 0 0 0 2px var(--story-accent);z-index:1}
.blueprint-screen[data-stage="2"] .blueprint-column[data-journey="2"] .team-cell{background:#f8d3c2}
.blueprint-screen[data-stage="2"] .blueprint-column[data-journey="2"] .blueprint-status{color:#9e3526}
.blueprint-screen[data-stage="2"] .blueprint-column[data-journey="2"] .blueprint-status:before{content:'○'}
.blueprint-screen[data-approved] .blueprint-column[data-journey="2"] .blueprint-status:before{content:'✓'}
.blueprint-screen[data-approved] .blueprint-column[data-journey="3"] .team-cell{background:#e8eddf}
.blueprint-approval-note{padding:0 30px 22px;margin:0;font-size:14px;color:#78665a}
.blueprint-mobile-label{display:none}
.blueprint-section [hidden]{display:none!important}
/* ChatClaim: the narrative drives the illustration, rather than hiding behind tabs. */
.claim-scroll-layout.claim-demo{display:grid;grid-template-columns:minmax(0,1.12fr) minmax(0,.88fr);grid-template-rows:auto;gap:70px;padding:0;background:transparent;border-radius:0;overflow:visible;min-height:0;align-items:start}
.claim-sticky{position:sticky;top:112px;background:#fffefb;border:1px solid #e7e6df;border-radius:20px;overflow:hidden;padding:24px 26px 20px}
.claim-progress{display:flex;gap:7px;max-width:210px;margin:0 auto 12px}.claim-progress i{height:3px;background:#e6e5dc;flex:1;border-radius:4px;transition:background .35s}.claim-progress i.active{background:#2652f5}
.claim-visual-stage{position:relative;aspect-ratio:1.5;min-height:290px}
.claim-scroll-layout .claim-illustration{position:absolute;inset:0;width:100%;height:100%;max-width:none;margin:0;transition:opacity .4s}
.claim-scroll-layout[data-step="1"] .claim-illustration,.claim-scroll-layout[data-step="3"] .claim-illustration{opacity:0;pointer-events:none}
.claim-visual-layer{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;gap:15px}.claim-visual-layer[hidden]{display:none}
.claim-visual-layer>img{width:100px;height:160px;object-fit:contain;flex-shrink:0}
.claim-phone{width:240px;border:1px solid #d4ddd0;border-radius:15px;overflow:hidden;background:#eaf0e5;box-shadow:0 12px 28px #2038190a}
.claim-phone-header{background:#f6f9f2;padding:16px;display:flex;gap:10px;align-items:center;font-size:16px}.claim-phone-header>span{background:#29734a;width:27px;height:27px;border-radius:50%;color:#fff;display:grid;place-items:center}.claim-phone-header strong{font-weight:500}
.claim-receipt{background:#fffdf7;border-radius:7px;margin:16px 16px 10px 42px;padding:20px 18px;color:#5a6355;box-shadow:0 3px 8px #27342008}.claim-receipt span{display:block;font-size:10px;letter-spacing:.04em}.claim-receipt b{display:block;font-size:29px;letter-spacing:-.04em;margin:10px 0;font-weight:500}
.claim-whatsapp-reply{background:white;margin:10px 35px 20px 15px;padding:12px 15px;border-radius:7px 7px 7px 0;font-size:13px;line-height:1.45}.claim-whatsapp-reply>span{display:block;text-align:right;color:#5f9564;font-size:12px}
.claim-review-record{gap:20px}.claim-record{background:#fff;border:1px solid #dedfd6;border-radius:12px;padding:20px;flex:1;max-width:290px;box-shadow:0 12px 28px #1d27320b}
.claim-record-heading{display:flex;flex-direction:column;gap:10px}.claim-record-heading strong{font-size:21px;font-weight:500;letter-spacing:-.03em}.claim-record-heading span{font-size:12px;background:#edf1e5;border-radius:20px;color:#597144;align-self:start;padding:5px 10px}
.claim-record dl{margin-top:16px;font-size:13px;line-height:1.4}.claim-record dl>div{display:flex;gap:15px;justify-content:space-between;padding:11px 0;border-top:1px solid #eeede7}.claim-record dt{color:#7c8175}.claim-record dd{margin:0;text-align:right}
.claim-scroll-layout .claim-narrative{padding:22px 0 0;text-align:left}
.claim-scroll-layout .claim-narrative h3{font-family:'DM Sans',sans-serif;font-size:clamp(23px,2vw,29px);line-height:1.2;font-weight:500;letter-spacing:-.025em}
.claim-scroll-layout .claim-narrative p{font-size:16px;line-height:1.55;margin-top:12px;max-width:none;color:#6e6e63}
.claim-sample-note{font-size:13px;color:#8c8b80;margin:19px 0 0}
.claim-beat{padding:40px 0 55px;border-top:1px solid #dcddd4;min-height:370px;scroll-margin-top:100px}
.claim-beat:first-child{padding-top:24px}.claim-beat:last-child{padding-bottom:30px}
.claim-beat-number{font-size:15px;color:#787a6f;display:block;margin-bottom:22px}.claim-beat.is-current .claim-beat-number{color:#2652f5}
.claim-beat h3{font-family:'DM Sans',sans-serif;font-size:clamp(30px,2.9vw,42px);font-weight:500;line-height:1.13;letter-spacing:-.035em;max-width:500px}
.claim-beat>p{font-size:18px;line-height:1.6;color:#63675c;margin-top:22px;max-width:520px}
.claim-before-list{display:flex;gap:8px;align-items:center;margin-top:27px;flex-wrap:wrap;font-size:13px}.claim-before-list>span{padding:7px 10px;border:1px solid #dedfd4;border-radius:5px}.claim-before-list b{font-weight:400;color:#999e90}
.claim-beat-callout{font-size:17px;line-height:1.5;margin-top:27px;padding-left:18px;border-left:3px solid #b6c8b3;color:#516349}
.claim-check-list{list-style:none;padding:0;margin:24px 0 0;display:grid;grid-template-columns:1fr 1fr;gap:22px 18px}
.claim-check-list li{display:flex;gap:11px;align-items:start;font-size:14px;line-height:1.45;color:#777c6e}
.claim-check-list img{width:46px;height:55px;object-fit:contain;flex-shrink:0}
.claim-check-list strong{font-size:15px;font-weight:500;display:block;margin-bottom:4px;color:#30372c}
.claim-mobile-art{display:none}
.claim-walkthrough .claim-results{padding-top:44px;border-top:1px solid #dcddd4;margin-top:35px}
.claim-walkthrough .claim-results span{font-size:17px}.claim-walkthrough .claim-results p{font-size:15px}
@media(max-width:1100px){
  .blueprint-map{grid-template-columns:110px repeat(4,minmax(0,1fr))}
  .blueprint-labels>strong{padding-left:16px;font-size:13px}.blueprint-column h4{font-size:16px;padding:18px 12px;gap:6px}
  .blueprint-labels,.blueprint-column{grid-template-rows:65px 120px 190px 165px}.blueprint-cell{padding:19px 12px}.blueprint-cell p{font-size:14px}.customer-cell p{font-size:15px}.blueprint-status{font-size:12px}
  .blueprint-bottomline{flex-wrap:wrap}.blueprint-bottomline>p{flex:1;min-width:280px}.blueprint-bottomline .button{order:2}
  .claim-scroll-layout.claim-demo{gap:35px;grid-template-columns:1fr 1fr}.claim-sticky{padding:20px}.claim-visual-layer>img{width:70px}.claim-review-record{gap:10px}.claim-record{padding:15px}.claim-record dl{font-size:12px}.claim-check-list{grid-template-columns:1fr}
}
@media(max-width:760px){
  .blueprint-intro{margin-bottom:30px}.blueprint-intro>p{font-size:18px;margin-top:20px}.blueprint-intro>p br{display:none}
  .blueprint-tabs{gap:18px;overflow-x:auto;white-space:nowrap;margin-bottom:24px}.blueprint-tabs button{font-size:12px;gap:8px;min-height:52px}.blueprint-tabs button span{font-size:14px}
  .blueprint-explanation{grid-template-columns:1fr;gap:17px;margin:24px 0}.blueprint-explanation h3{font-size:28px;max-width:500px}.blueprint-explanation p{font-size:16px}
  .blueprint-topline{padding:21px;flex-direction:column;align-items:flex-start;gap:6px}.blueprint-topline strong{font-size:22px}.blueprint-topline>span{font-size:14px}
  .blueprint-map{display:block}.blueprint-labels{display:none}.blueprint-column{display:block;border-left:0;border-top:1px solid #e7d7ce}
  .blueprint-column:first-of-type{border-top:0}.blueprint-column h4{padding:18px 21px;font-size:20px;gap:12px;background:#f5eade}.blueprint-column h4 span{font-size:14px}.blueprint-column h4 b{transform:rotate(90deg)}
  .blueprint-cell{padding:17px 21px;display:grid;grid-template-columns:94px 1fr;column-gap:15px;row-gap:8px;align-items:start;min-height:0}
  .blueprint-mobile-label{display:block;color:#8a7464;font-size:12px;font-weight:500;line-height:1.4;grid-column:1;grid-row:1/4;padding-top:2px}
  .blueprint-cell p{font-size:15px;grid-column:2}.customer-cell p{font-size:16px}.blueprint-cell p br{display:none}
  .blueprint-status{grid-column:2;font-size:13px}.tools-cell{display:flex;flex-wrap:wrap;gap:5px 7px;position:relative;padding-left:130px;min-height:90px}
  .tools-cell .blueprint-mobile-label{position:absolute;left:21px;top:17px;width:94px}.tools-cell p{flex-basis:100%;margin-top:5px;font-size:14px}.blueprint-tool{font-size:13px}.tools-cell>i{margin:0}
  .blueprint-bottomline{padding:22px;gap:20px;align-items:start;flex-direction:column}.blueprint-bottomline>p{min-width:0;font-size:16px}.blueprint-bottomline .text-link{white-space:normal;font-size:15px}.blueprint-bottomline .button{order:0}
  .blueprint-approval-note{padding:0 22px 22px;font-size:13px}
  .claim-scroll-layout.claim-demo{display:flex;flex-direction:column;gap:0;padding:0;background:transparent}
  .claim-sticky{position:relative;top:auto;width:100%;padding:18px;margin-bottom:28px}.claim-visual-stage{min-height:250px;aspect-ratio:1.4}
  .claim-scroll-layout .claim-illustration{width:100%;height:100%;margin:0}.claim-scroll-layout .claim-narrative{padding-top:16px}
  .claim-scroll-layout .claim-narrative h3{font-size:24px}.claim-scroll-layout .claim-narrative p{font-size:15px}
  .claim-scroll-beats{width:100%}.claim-beat{min-height:0;padding:30px 0 35px}.claim-beat h3{font-size:31px;max-width:400px}.claim-beat>p{font-size:17px;margin-top:19px}.claim-beat-number{font-size:14px;margin-bottom:18px}
  .claim-beat-callout{font-size:16px;margin-top:22px}
  .claim-mobile-art{display:block;width:110px;height:120px;object-fit:contain;margin:20px 0 0}
  .claim-check-list{grid-template-columns:1fr 1fr;gap:24px 15px}.claim-check-list li{display:block;font-size:14px}.claim-check-list img{width:50px;height:55px;margin-bottom:9px}.claim-check-list strong{font-size:15px}
  .claim-walkthrough .claim-results{margin-top:10px;padding-top:30px}.claim-walkthrough .claim-results span{font-size:15px}.claim-walkthrough .claim-results p{font-size:14px}
}
@media(prefers-reduced-motion:reduce){.claim-scroll-layout .claim-illustration,.claim-scroll-layout [data-camera],.claim-progress i,.blueprint-column{transition:none!important}}
html.motion-paused .claim-scroll-layout .claim-illustration,html.motion-paused .claim-scroll-layout [data-camera],html.motion-paused .claim-progress i{transition:none}
@media(max-width:760px){
  .blueprint-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;overflow:visible;white-space:normal}
  .blueprint-tabs button{flex-direction:column;align-items:start;justify-content:start;gap:7px;text-align:left;line-height:1.35;padding-block:12px 16px}
}

.claim-mobile-panel{display:none}
@media(max-width:760px){.claim-mobile-panel{display:flex;margin:25px 0 0;justify-content:center;padding:20px;border-radius:14px;background:#fffefb;border:1px solid #e4e6dc}.claim-mobile-panel .claim-phone,.claim-mobile-panel .claim-record{width:100%;max-width:290px}.claim-mobile-panel .claim-record dl{font-size:14px}.claim-mobile-panel .claim-whatsapp-reply{font-size:15px}.claim-mobile-panel .claim-receipt span{font-size:12px}}
